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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Connie Sosebee

September 8, 2023

5  out of  5 rating by Connie Sosebee
"Always takes care of my needs"

Savannah Gill

September 6, 2023

5  out of  5 rating by Savannah Gill
"I can’t express how amazing my experience was at State Farm today, September 5, 2023….it was though and done in a quick professional matter. I was made to feel like I had come home. Thank you Cindy!"

Gordon Clark

September 5, 2023

5  out of  5 rating by Gordon Clark
"Great customer service. Great rates"

Leslie Palmer

August 31, 2023

5  out of  5 rating by Leslie Palmer
"Very helpful, polite and professional!"

Quentin Carr

August 24, 2023

5  out of  5 rating by Quentin Carr
"Duane has been my State Farm agent since moving to Georgia in 2006. He and his staff have provided top notch service since the beginning. A community activist that truly cares about his community. Look no further, this is the team to call on."

Catherine Bland

August 21, 2023

5  out of  5 rating by Catherine Bland
"This office represents what the phrase "Like a Good Neighbor State Farm is there" means. They have always been helpful and problem solvers. None better!"

rodger bush

August 12, 2023

5  out of  5 rating by rodger bush
"Excellent customer service!"

April Kelley

August 11, 2023

5  out of  5 rating by April Kelley
"Jessi, Cindy, and Jeff are always so helpful. I love having local agents that I feel comfortable going into the office talking to or calling and they know who I am. I’ve been a State Farm customer for almost 10 years and don’t plan to leave anytime soon."

Peter Brewster

August 8, 2023

5  out of  5 rating by Peter Brewster
"A great experience, friendly and helpful staff."

Michael Pryor

August 7, 2023

5  out of  5 rating by Michael Pryor
"I just sold and bought a new truck, so my first call after getting all the paperwork processed was to Duane Hartness State Farm Agency. Duane’s team members are always knowledgeable and efficient. Jeff Shirley handled this need for me. He went through all the changes and explained everything in detail. I always appreciate the service and the time each members spends with me making sure all my questions are answered. 5 ⭐️ rating as always!"

Robin Skelton

August 4, 2023

5  out of  5 rating by Robin Skelton
"Jeff Shirley and everyone at Duane Hartness State Farm are wonderful and so helpful. We will never change insurance!"

Donna Black

July 23, 2023

5  out of  5 rating by Donna Black
"I have been with State Farm for many years and this office is wonderful! I recently had to deal with the claims department and everything went very smooth. Any questions I had were answered and everyone was very patient with me so that I understood the process. Cindy was wonderful and called and checked up on me and my claim. Everyone in this office is very kind and very helpful."

Edwina Simmons

July 3, 2023

5  out of  5 rating by Edwina Simmons
"They have always treated me right. I love my State Farm people."

Matt Anderson

June 28, 2023

5  out of  5 rating by Matt Anderson
"I have had insurance through Duane Hartness for over 10 years and everybody I've dealt with there has been professional and have helped me get a fair deal on my insurance."

Patricia Panther

June 24, 2023

5  out of  5 rating by Patricia Panther
"We recently met with Duane Hartness to update our insurance. He was very thorough, and took time to explain all the details and options of the policies. He offered suggestions at times, but wasn't pushy, not trying to sell us coverage we didn't really need. Very personable, and excellent service from everyone in the office! Couldn't ask for more."

Jacklyn Moore

June 23, 2023

5  out of  5 rating by Jacklyn Moore
"Best customer service Ive ever had. This office is very knowledgeable and answered every question I had Cindy is great. At 4:30 on a Friday she took the time to get my policies changed to State Farm."

Jonathan Young

June 22, 2023

5  out of  5 rating by Jonathan Young
"Jeff Shirley was amazing and got me everything I needed for my car and motorcycle at a cheap price"

Michael Sorrough

June 20, 2023

5  out of  5 rating by Michael Sorrough
"Very helpful and polite"


June 5, 2023

5  out of  5 rating by KT T
"State Farm (Duane Hartness agency) beat several other insurance companies in price,and my agent LaVERNE Jackson is wonderful and very helpful explaining coverage and cost! I feel good knowing I’m covered with the best!"

Tracy Howington

June 1, 2023

5  out of  5 rating by Tracy Howington
"As always, Jeff is absolutely awesome in providing excellent customer service! He is a great asset to State Farm!"

Cindy King

May 31, 2023

5  out of  5 rating by Cindy King
"They are always Kind And Sweet when I call them of questions . Laveren knows her job and does it well she is a very nice person"

Jean Fike-Chin

May 28, 2023

5  out of  5 rating by Jean Fike-Chin
"They are always very helpful, they are always available. We feel like we get great prices from them. They insure three cars, our house, our cabin and a small motorboat for us. We're very happy they are our agents."

Excursor Praecursator

May 23, 2023

5  out of  5 rating by Excursor Praecursator
"The office works to deliver the best service on insurance. Fast and personal, no press #1 for....., you talk to a person."

Debra Paff

May 22, 2023

5  out of  5 rating by Debra Paff
"I am glad I moved over to Mr. Hartness's team, Jessie and LaVerne get things handled with a quickness and are very friendly!"

Lauren Davis

May 6, 2023

5  out of  5 rating by Lauren Davis
"Jessi was so sweet and helped me get a quote for a new car. She made the process of getting everything updated super easy as well!"