State Farm® Insurance Agent Duane Hartness
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Selena White
November 14, 2024
5
out of
5
rating by Selena White
"Professional, efficient, and extremely helpful"
We responded:
"Thank you Selena! I love being your State Farm agent. Thank you for the privilege! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Tim McKinley
November 6, 2024
5
out of
5
rating by Tim McKinley
"Mike Smith was excellent in the help he gave me. The call was informative and fun."
We responded:
"Hi Tim, I sure appreciate your great comments about Mike and his service to you. Thank you for the opportunity to serve you and your insurance needs. Please send your friends and neighbors our way and we promise to take excellent care of them as well! Best Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Suzanne Evans
October 29, 2024
5
out of
5
rating by Suzanne Evans
"The agency was very prompt in assisting with my request. The very friendly staff kept me informed along the way."
We responded:
"Thank you Suzanne. Our motto is "offering that good, old fashioned customer service". I hope you got that service! Thank you for choosing us. Please call us any time we can help with all of your insurance needs! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Steve Miles
October 29, 2024
5
out of
5
rating by Steve Miles
"Amazing group! Always easy to work with, helpful in EEEEEEVERY WAY! (SOOOO sad to hear of the loss of one of their long time, HELPFUL/KIND/AMAZING assoc. “Jeff”. My sympathies to his family and work family!!!!!) The rest of the crew have continued on? pulling together. Kind, Fun, helpful, professional but friendly. Above & beyond! Always meets each need. ."
We responded:
"Thanks so much for your review and thoughts about Jeff. It was a great loss! I appreciate the opportunity to be your State Farm agent. Thanks so much for allowing us that great privilege! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Kristine Jupe
October 28, 2024
5
out of
5
rating by Kristine Jupe
"I highly recommend this company for Insurance. I spoke to Mike Smith and also emailed information. He was very kind and informative. I appreciate the timely and expert advice and service. This is a company you can depend on,"
We responded:
"Thanks so much for your business and thanks for your review! It's our great pleasure servings all of your insurance needs! Best, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Karen Standridge
October 22, 2024
5
out of
5
rating by Karen Standridge
"Speaking with Laverne is always a pleasure. She always handles my requests quickly and efficiently. The entire staff is terrific and that is why we've been customers for a long time."
We responded:
"What a treat reading your words about our agency and especially LaVerne! It's our pleasure to serve you and your family. Thank you! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Natasha Gebora
October 17, 2024
5
out of
5
rating by Natasha Gebora
"Mike Smith - Excellent assistance. Patient. Answered all of my questions and took time to listen and address my concerns."
We responded:
"Thanks so much for this very kind review Natasha. I'm so proud to read these words about Mike and so thankful for the opportunity to serve you. Thank you for choosing Duane Hartness State Farm! Best Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
david “Heinsite” hein
October 16, 2024
5
out of
5
rating by david “Heinsite” hein
"Always easy to deal with State Farm. I have been a customer for years and I have compared prices with other companies which are much higher. Great apps you can use for your policies and the drive safe program- which adds to the savings. Cars, Motorcycle, trailers, and my house"
We responded:
"Thanks so much David. We love taking care of you and your family!!! Thanks for your business! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Bailey Hellem
October 14, 2024
5
out of
5
rating by Bailey Hellem
"Great customer service and fast response!"
We responded:
"Thank you, Bailey! We love serving you and your family! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Willette Mote
October 12, 2024
5
out of
5
rating by Willette Mote
"I have been a State Farm customer for many years but I have never filed a claim. I went to the office this morning and was greeted by LaVerne Jackson. She was very helpful, friendly, and handled my case immediately. Before the end of the workday she called me to say my check was ready. I really appreciate that. Thank you Laverne Jackson!"
We responded:
"Thanks so much for your business and THANK YOU for your kind review. I'm very proud of my team and the service we strive to provide with every customer interaction. I am thrilled that you were able to experience it and I'm also proud of LaVerne for offering that good, old fashioned customer service. Thanks so much for your business! Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Claudia Valencia
October 7, 2024
5
out of
5
rating by Claudia Valencia
"Mike Smith was friendly and courteous on the phone while helping me change my vehicle policy. He was efficient, fast, & knowledgeable. I highly recommend him. Not once did I feel rushed in anyway. I’m a very happy customer!"
We responded:
"I'm so happy to read your review Claudia. Mike is my newest agent and fits right in with our culture of providing that good, old fashioned customer service. Thank you for choosing us! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Allen Hughes
September 23, 2024
5
out of
5
rating by Allen Hughes
"I called and Mike Smith answered the phone. It was my first time speaking with him. Mike was extremely friendly and helpful. He was very patient while I had to look up some information he needed. He was willing to spend as much time as I needed. I thoroughly enjoyed my time speaking with Mike and appreciated his outstanding personality and warm approach. Could not speak any more highly than I would Mike."
We responded:
"Thanks for your very kind words about my newest agent. Mike has a servant's heart and is serious about good, old fashioned customer service. Thanks as well for the privilege that is being your State Farm agent! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Tammy Harris
September 20, 2024
5
out of
5
rating by Tammy Harris
"Very pleased with my service from Duane Hartness State Farm Agency! Cindy was so helpful and made everything easy. Your service is very much appreciated!"
We responded:
"Hi Tammy, Thanks so much for this 5 star review. It's our pleasure to serve you and your family. Thank you for allowing us this privilege and thanks again for your business! Best Regards, Duane Hartness, agent State Farm Insurance Cos."
Stephen Hamby
September 20, 2024
5
out of
5
rating by Stephen Hamby
"Mike Smith was kind and courteous on the phone while helping me with adding a new vehicle to our company insurance policy."
We responded:
"Thank you Stephen. Mike is our newest team member. I'm very proud and thankful to read your comments. Thank you for taking the time to provide your feedback and thank you for your business! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Stephen Miraglia
September 19, 2024
5
out of
5
rating by Stephen Miraglia
"The best agency! Always going above and beyond and exceeding expectations. Top notch customer service."
We responded:
"Thanks so much for these words sir. We love taking care of you and your family. Thank you from the bottom of my heart! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Mike Roberts
September 18, 2024
5
out of
5
rating by Mike Roberts
"My family has been working with Duane and team for our home and car insurance since we originally moved to the area many years ago. Everyone there has always been a pleasure to work with - professional AND personable. I would recommend them to anyone."
We responded:
"Thank you Mike! Your business means the world to me. It's my pleasure being your State Farm agent! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
vic avarello
September 14, 2024
5
out of
5
rating by vic avarello
"Duane Hartness has been my State Farm insurance agent for over 8 years. I have always been extremely satisfied with him and his team to guide me in my insurance needs and select the best options and coverage. I recently was involved in a minor accident and needed some guidance on procedure and choices. Duane personally spent close to an hour on the phone educating me on all the nuances pros and cons of filing a claim. His guidance was invaluable and made it easy to proceed with getting my vehicle repaired. If you want an agent that truly cares choose Duane. Vic Avarello"
We responded:
"Hi Vic, I can't tell you how much I appreciate your very kind review. We love serving you guys and appreciate your business so much!"
Teri Elrod
September 13, 2024
5
out of
5
rating by Teri Elrod
"Best customer service. Cindy and the other staff are friendly and very helpful."
We responded:
"Thank you Teri! Offering good, old fashioned customer service is our aim. I'm thankful you felt that. Thanks so much for your business! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Edwina Simmons
September 5, 2024
5
out of
5
rating by Edwina Simmons
"They have always treated me right. I love my State Farm people."
We responded:
"Thanks so much for your review. We appreciate the opportunity to take care of you and your family! Duane"
Kevin Owens
August 30, 2024
5
out of
5
rating by Kevin Owens
"When we first moved here we found Duane and his team and decided to go with them for our home and car insurance. It was a great decision. We have had to replace our roof and damage to our vehicle during separate storms and in both cases they were amazing. The interaction is relational not transactional. They check in on you and follow up. You can hear the concern and care in their voice. They are always easy to work with. I would recommend them to anyone."
We responded:
"What a nice thing to read! Thank you so very much! You made my day and honestly my entire month. Thanks so much for the opportunity to serve you and your family! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Valerie Gragg
August 28, 2024
5
out of
5
rating by Valerie Gragg
"Duane Hartness and his team are the best! Thank you Mike for your exceptional service!"
We responded:
"Thank you Valerie! I love being your State Farm agent! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Samuel Babler
August 19, 2024
5
out of
5
rating by Samuel Babler
"Mike Smith was extraordinarily prompt and helpful! He made setting up insurance a very straightforward process."
We responded:
"Thank you Samuel! I love reading about your experience with my newest team member. I'm proud of Mike and so thankful for your business! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Teresa Cantrell
August 18, 2024
5
out of
5
rating by Teresa Cantrell
"I have been especially pleased with Duane Hartness State Farm. Mike was most helpful in helping me complete insurance on my new car."
We responded:
"Thank you Teresa! I appreciate your kind words about my agency and Mike. We love taking care of you and your family! I appreciate your business! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Amber Collins
August 16, 2024
5
out of
5
rating by Amber Collins
"I called to make a payment on my account today, and was met with such wonderful customer service from Mike. He was super attentive, knowledgeable, and helpful."
We responded:
"Thank you Amber! Mike is my newest hire and is doing a great job. Thank you for noticing. It makes me proud! I appreciate your business! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"
Jessica Holt
August 15, 2024
5
out of
5
rating by Jessica Holt
"Duane Hartness and his team have been my insurance agents since I was 15 years of age. I most recently worked with Jeff on complete planning of multiple lines and planning for my 16 year old daughter. Excellence personified."
We responded:
"Thanks so much for your generous review Jessica. It's been my great privilege to know and work with your family since 1988. I love being your State Farm agent! Regards, Duane Hartness, agent State Farm Insurance Cos. 706.776.2246"